Just Thinkk – Return Policy

At Just Thinkk (https://justthinkk.in), we are committed to providing quality electronics and excellent customer service. However, due to the nature of electronic goods and repeated misuse of return services, we have a strict return policy designed to protect both our customers and our business.

Please read this policy carefully before making a purchase.

1. Eligibility for Return

  • Products are eligible for return only if:
    • They are defective or damaged on delivery.
    • You receive the wrong item.
    • The product is unused, unopened, and in its original packaging with all tags, manuals, and accessories intact.
  • Used products will not be accepted under any circumstances. This includes products that are opened, handled, tested, or tampered with.
  • If the returned product is found to be used, exchanged with an old item, or damaged after delivery, your return request will be rejected immediately.

2. Return Window

  • You must raise a return request within 3 days of receiving the product.
  • Return requests raised after 3 days will not be entertained.

3. Return Approval Process

  • Once you request a return by contacting us at info@justthinkk.in, we will:
    • Ask for images/videos of the product in its current condition.
    • Conduct a manual review of your request.
    • Approve or reject the return based on our verification.
  • Return is not automatic. We manually verify the claim before issuing a return approval.
  • If approved, we will arrange for a pickup or ask you to ship it back to us depending on your location.

4. Product Condition During Return

  • The returned product must be in its original condition with all accessories, manuals, packaging, and invoice included.
  • If the product is received by us in a used or damaged state, your return will be rejected and the product will be sent back to you at your cost.

5. Non-Returnable Items

We do not accept returns for:

  • Opened or used items.
  • Products damaged due to misuse or negligence.
  • Items with missing parts or packaging.
  • Any item not purchased directly from justthinkk.in.

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Just Thinkk – Refund Policy

Refunds at Just Thinkk are processed only after manual verification of the returned product. This ensures fairness and prevents abuse of the refund system.

1. Refund Eligibility

  • Refunds are applicable only:
    • If the return is approved as per our Return Policy.
    • After we receive and inspect the returned product.
    • If the product is found to be unused and in original condition.
  • If your return is rejected due to product condition, no refund will be issued, and the product will be returned back to you.

2. Refund Method & Timeframe

  • Once approved, your refund will be processed through the original method of payment.
  • Refunds may take 5–10 business days to reflect in your account, depending on your bank/payment provider.

3. Deductions (if applicable)

We reserve the right to deduct:

  • Shipping charges, if paid by us for return pickup.
  • Any damages or missing items from the refund amount.

4. No Cash Refunds

  • All refunds will be made electronically to the original payment source.
  • No cash or cheque refunds will be provided.

5. Need Help?

If you have questions about your return or refund, please contact us:

📧 Email: info@justthinkk.in
🌐 Website: https://justthinkk.in